Whitney Galloway

CANCELLATION POLICY A 50% cancellation fee will be charged for any appointment canceled with less than 48 hours’ notice. A valid card is required and will be securely saved at the time of booking. Redo Policy Your satisfaction is important to me. If you would like a minor adjustment to your hair (such as a toner refresh or slight changes to highlights or lowlights), you must contact me within 7 days of your appointment. This policy does not apply to requesting a completely new service or a different color. After 7 days, any additional services will be charged at the regular service price. Home Care Policy Once you leave the salon, the condition and longevity of your hair service depends on proper at-home care. I am not responsible for the results of improper home maintenance, the use of non-professional products, swimming, excessive heat styling, chemical services performed by another stylist, or any damage that occurs after your appointment due to at-home care or outside factors. I am happy to recommend products and provide instructions to help you maintain your hair between visits. Sensory Support Appointments Sensory support appointments for children and adults are offered on designated Sensory Sundays and must be booked directly through me. These appointments are scheduled on the appropriate Sunday to ensure the salon environment can best accommodate each client’s needs. By checking the box below, you acknowledge that you have read, understood, and agree to the policies listed above.